Dogtra QL Bedienungshandbuch PDF herunterladen (Seite 24)

WARRANTY AND REPAIR INFORMATION

A copy of the sales receipt showing the

purchase date is required before warranty work is

initiated.

Please include a brief explanation outlining the

problems and include your name, address,

city/state/zip code,

daytime phone number,

evening phone number, and email address.

Or, you can visit our website at www.dogtra.com.

Click on the Service Request Form, print it out

and follow the instructions.

If repair costs are not covered under

warranty, we will call you for credit card

information once the work has been completed.

For any questions concerning your Dogtra

products call us Toll Free at 1-888-811-9111, M-F

8:30AM - 4:00PM, Pacific Time, or email us at

[email protected] for specific repair inquiries.

Send repair units to :

Dogtra Company / Repairs

22912 Lockness Avenue

Torrance, CA 90501

U.S.A.

Dogtra’s warranty DOES NOT cover repairs or

replacement due to misuse, improper maintenance or

lost units. Any water damage on models that are not

waterproof will not be covered. All replacement costs

for either the transmitter or receiver is the owner’s

responsibility.

The warranty is void if the unit has been altered or an

unauthorized person has attempted repair work.

Procedure for Repair Work :

The cost of shipping products under warranty

back to Dogtra is the customer’s responsibility.

Dogtra will provide/pay (via regular ground

service, within the continental United States) the

shipping cost back to the customer. Any expedited

shipping service will be at the customer’s

expense. Dogtra is not responsible for loss of

training time or inconvenience while the unit is in

for repair work.

Dogtra does not provide loaner

units or any form of compensation during the

repair period.

WARRANTY AND REPAIR INFORMATION

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